Returns & Exchanges

At The Bonnie Hound, we want you and your canine companion to be completely satisfied with your purchase. If a garment doesn't fit quite right, we offer a hassle-free 30-day return policy on all unworn items in their original packaging.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Place the items in their original condition and packaging, ensuring all tags are attached and the fabric is free of pet hair.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing